In order to preserve confidentiality, we do not take referrals over the internet.

To get an advocate for someone you are working with, please contact us using the details on the right. 
If you wish to email us, please do not include confidential information.  We will contact you for the full details of your client.

Our freephone number is usually staffed Monday – Friday 9 am – 5 pm. If we are not available to take your call, there is an answerphone.

Please have ready the client’s details:

• Name
• Current place of residence
• Home address if different
• Phone number
• Gender
• Date of birth and age
• Ethnicity
• Any communication needs (eg BSL, interpreter)
• Details if the client has been detained under the Mental Health Act ie which section and when
• GP details if the client is not a Sheffield resident

In addition, we need to know if the client is aware of the referral, if we can contact them directly, and if there are any risk issues we should be aware of.

When you call us, we will usually try to get back to you within two working days for further details. If we are not able to help the client, we will try to tell you at this point, and signpost as appropriate.

We operate a waiting list system, and will allocate the case to an advocate as soon as we are able. The advocate will then contact yourself or the client as agreed to discuss what we can offer in more depth.

Please note that we do not see people without an appointment.

We meet clients at the Longley Centre (at the Northern General Hospital) or at the Michael Carlisle Centre (in Nether Edge). We are also sometimes able to do home visits if appropriate.

We usually visit in-patients on the ward.