Sheffield Mental Health

 Advocacy Service

Supporting people using adult mental health services in Sheffield

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About our Advocacy Service

 

We provide two types of 'advocacy', 'Generic Mental health Advocacy' and 'independent Mental Health Advocacy (IMHA).

You can access our Advocacy Service yourself by phone or you can ask your support worker to contact us on your behalf.  Please see our contact details below.

More details of the type of advocacy we provide is as follows:

Our Generic Mental Health Advocacy Service is to help adult (aged 16-65 years) mental health service users in Sheffield have their say about the care they receive.  We can help with complaints, attend meetings eg Care Program Approach (CPA), appointments with psychiatrists etc.

We also offer the new Independent Mental Health Advocacy (IMHA) Service as well as our generic service.

An IMHA is a specialist type of Mental Health Advocate.  IMHA services provide an additional safeguard for patients who are subject to the Mental Health Act.  IMHAs are trained to work within the framework of the Act.  This service does not replace the generic mental health advocacy service and even if you are not entitled to an IMHA under the Act, you may still request a Mental Health Advocate.

IMHAs will help qualifying patients understand the legal provisions to which they are subject under the Mental Health Act 1983 and the rights and safeguards to which they are entitled.

IMHAs will also help qualifying patients exercise their rights.

Qualifying patients (of all ages) have a statutory right to an IMHA if they fit into the following categories:

Other patients (informal) are eligible if they are:

Which patients are NOT eligible for an IMHA (NB: they might still be entitled to a Generic Mental Health Advocate):

Our Advocacy Service is available Monday - Friday, 9.00am - 5.00pm and operates an appointment only service.

If you would like to see an Advocate, please give us a call using our Freephone number 0800 035 0396 to request an appointment.  Alternatively, you could ask your support worker or ward staff to contact us on your behalf.

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Speaking your language: We can involve an interpreter or signer. Just let us know your particular needs and we will do our best to help.

Printable Leaflets in different languages: If you wish to print off a leaflet about our service, select the language desired below:

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Contact Details:

Postal Address: Sheffield Mental Health Advocacy Service, The Longley Centre, Norwood Grange Drive, Sheffield, S5 7JT

Telephone No: 0800 035 0396

This is a freephone number, however, please note you might be charged when phoning from a mobile.

Unfortunately, we are not always able to answer the phones, so if there is no-one available to take your call, please leave a message and someone will get back to you.  Messages are checked several times a day (except weekends and bank holidays when we are closed).

Fax No: 0114 226 1671

Email: smhas@cabnet.org.uk

Or if you wish to contact our Advocacy Service, please phone 0800 035 0396 and again leave a message and someone will get back to them.

The voicemail is checked several times during the day except weekends, Bank Holidays and Christmas holidays.

Alternatively, you could ask your support worker or ward staff to contact us on your behalf.

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Want to Know More about What We Do?

For more information about the kind of work we do with and on behalf of our clients, please see our annual reports as follows:

Advocacy: 2005/06, 2006/07, 2007/08,   NEW   2008/09

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Page Last Updated: 01/09/2010 / Updated by: Diane Morrison

If you have encountered any problems with this website please email: smhcab@cabnet.org.uk - thank you.

 


Registered Charity Number: 1089383

Registered in England & Wales - Registered Number: 4275776

(Sheffield Mental Health Advocacy Service is a project of Sheffield Mental Health Citizens Advice Bureau Limited)